Data Protection · Encrypted · Transparent

ex88 Privacy Policy – how your data is collected and protected

Your personal information is protected with the highest security standards at ex88. On this page, we clearly explain what data is collected, why it is collected, and what rights you have.

Last updated: January 2026
Privacy Core Guarantees

Below is a summary of ex88's commitments regarding your data.

SSL encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption, keeping your information completely unreadable to third parties.

Secure Servers

Your data is stored on internationally certified secure servers. Regular security audits and updates ensure ongoing protection.

Not Sold to Third Parties

Ex88 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Minimal Data Collection

We collect only what is necessary to provide our services and meet legal obligations. No excess data is collected.

Your control

You can view, correct, or request deletion of your data at any time. We respect your requests.

International standards

Ex88's Privacy Policy is built to international data protection standards and is reviewed on a regular basis.

Privacy Policy in Plain English

Legal language can be hard to follow. That is why ex88 has written this Privacy Policy in plain, easy-to-understand English so every member knows exactly what we do and do not do with their data.

1Introduction & Scope

This Privacy Policy applies to all users of the ex88 (https://ex88.lv) platform. It describes what personal data we collect, why we collect it, how we use it, and how long we retain it.

By using the ex88 platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

If this policy is updated, a notice will be posted on the platform. For significant changes, you will also be notified at your registered email address.

2What data we collect

Ex88 collects the following types of information:

Type of Data Example Time of Collection
Identity Information Name, date of birth, national ID At the time of registration
Contact Information Email address, phone number At the time of registration
Financial information Bank account / mobile banking number At the time of payment
Technical Information IP address, browser, device On every visit
Gaming data Betting history, win/loss records Time spent in-game

We do not collect any additional data without your consent. If you sign in via social media, some basic information may be received from that platform.

3Purpose of Data Collection

Ex88 uses your information for the following lawful purposes:

  • Account management: Registration, login, and account verification
  • Service Delivery: Gaming services, betting, and payment processing
  • Security: Fraud prevention, account security, and anti-money laundering measures
  • Legal compliance: Meeting the requirements of licensing authorities and government agencies
  • Customer support: Addressing your complaints and queries
  • Improvement: Improving platform services and user experience
  • Contact: Keeping you informed about important updates and offers
Marketing Communications

You can unsubscribe from promotional emails at any time. However, important account and security notices cannot be turned off.

4Cookies & tracking technologies

Ex88's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional cookies: Remembers your preferences and settings
  • Analytics Cookies: Collects platform usage statistics

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

5Data Retention Period

Ex88 retains data in accordance with legal obligations and business requirements. General policy:

  • Account information: For the duration of the active account and up to 5 years after closure
  • Transaction Records: Up to 7 years in accordance with international financial regulations
  • Customer support interactions: 2 years after the issue is resolved
  • Technical Logs: Typically 90 days to 1 year

Data is securely deleted once the designated retention period has expired.

6Data Sharing with Third Parties

Ex88 does not sell your data. However, limited information may be shared with trusted third parties in certain circumstances:

  • Payment Processors: Only the information necessary to process deposits and withdrawals
  • Game providers: Minimal data required for Live Casino and gaming services
  • Law enforcement: In compliance with a valid legal order
  • Regulatory Authority: To fulfill licensing requirements
Important

All third-party partners are contractually bound to uphold the same data protection standards. They may only use the data they receive for its specified purpose.

7Your data rights

Ex88 grants you the following rights over your personal data:

Right to Access Data

To find out what data we hold about you, please submit a request to support.

Right to Rectification

If any of your information is incorrect, you can update it through your account settings or by contacting support.

Right to Erasure

To request deletion of data that falls outside legal retention requirements, please submit a request. We will verify and take appropriate action.

Data Portability

You can request a copy of your personal data in a commonly readable format.

Right to Object to Processing

You have the right to object to your data being used for marketing purposes, and we will honor that request.

To exercise any of these rights, contact ex88 support. We typically respond within 30 days.

8Security Measures

Ex88 uses industry-leading technology to keep your data secure:

  • 256-Bit SSL Encryption: Every Connection is Fully Encrypted
  • Two-Factor Authentication (2FA): An extra layer of security on your account
  • Firewall & Intrusion Detection: Prevention of unauthorized access
  • Regular Security Audits: Reviewed by Third-Party Experts
  • Staff training: All staff are trained to comply with data protection regulations

Please note that no method of transmission over the internet is 100% secure. We do our best to protect your data, but you should also keep a strong password and never share it with anyone.

In the Event of a Security Breach

In the event of a data breach, we will notify affected users within the timeframe required by law and take all necessary steps.

9Child Protection Policy

Ex88 strictly prohibits use of its services by anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that anyone under the age of 18 is using our services or has provided personal information, we will immediately close that account and delete all associated data.

A note for parents

If children are present in your household, use parental control software and keep your ex88 account password-locked to prevent underage access.

10Contact & Complaints

For any questions, complaints, or data requests regarding this Privacy Policy, please contact the ex88 support team:

We typically respond to complaints within 30 days. If a matter requires more time, we will notify you in advance.

To learn more about our terms and conditions Terms and Conditions View page.

Your data Completely Secure

Your data is stored with the highest level of security at ex88. Register with confidence and enjoy the best online gaming experience in Bangladesh.

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